Calls you get
It answers
| Absence calls | Absence line |
| Enrolment and tour enquiries | New enquiry intake |
| General questions and messages | Receptionist |
Calls you make
It dials
| Event, excursion and interview reminders | Appointment reminders |
| Overdue fees | Accounts receivable |
| Parent surveys | Surveys and information capture |
The personas behind it
Each one starts from a ready-made template you can change: the greeting, the questions, what it knows, and what it does in your systems.
It answers
Absence line
Takes absence calls for staff or students: who, which days, back when, and a short reason.
It answers
New enquiry intake
Asks new callers your qualifying questions (what they need, where, when, budget) and sends a clean, complete lead.
It answers
Receptionist
Answers every call from what you tell it, puts callers through with a quick introduction, and takes a message when nobody's free.
It dials
Appointment reminders
Confirms upcoming appointments, answers where and what to bring, and takes reschedules and cancellations.
It dials
Accounts receivable
Calls about overdue invoices, checks it's speaking to the right person first, and agrees a date to pay.
It dials
Surveys and information capture
Asks your questions in a natural conversation and records each answer as a value: a score, a yes or no, a choice, a date or a comment.