How can we help?

Help centre

Getting started

• Your first day: from sign-in to the first call
• Finding your way around

Phone system

• Choose what happens when someone calls
• Opening hours, holidays and switches
• Add a phone for a staff member
• Set up a Yealink desk phone from one address
• Bring your own phone line
• Connect your 3CX or Yeastar phone system
• Ring several phones at once
• Voicemail

AI agents

• Set up an AI receptionist
• Change what it says and knows
• Let it put callers through
• Pick its voice and background sound

Calling customers

• Set up a campaign
• Upload a contact list
• Download results

Calls and messages

• Find a call, play the recording, read the transcript
• Messages the AI took

Settings

• Where messages and alerts are emailed
• Give a colleague access
• All settings

For developers: calls and MCP

• Start here
• Place an AI call from your app
• Make calls from an AI assistant (MCP)
• Webhooks

Integrations for agents

• Let your agent call your API
• Connect your API in the console
• Campaigns from your system

Still stuck? Contact us and tell us which page you were on.