Products/BE One AI

Connect BE One AI to the systems around SAP

SAP Business One is the system of record. The answer to a question often needs the carrier, the web shop, the CRM or the accounts package as well. BE One AI connects to them over APIs and MCP and reads them in the same conversation.

How a connection works

Anything with an API or an MCP server can be connected. An admin adds it to the company with its own credentials and the list of calls the assistant may make. The model sees those calls as tools beside the SAP ones and uses them when a question needs them. Reads run freely within what the connection allows; anything that would change a system is prepared, shown and waits for Confirm, under the same rights as the SAP tools. Every call is a recorded turn.

The systems named below are the ones we are asked about most. They are not a limit, and they are not all pre-built: each is set up per company, tested read-only first, like SAP itself. See Other systems over MCP and APIs in the docs.

By category

Accounting and finance

XeroMYOBQuickBooksReckonStripeSquarePayPalGoCardless

"Has BLUESKY paid the Xero invoice that SAP still shows open?"

CRM and sales

HubSpotSalesforcePipedriveZoho CRMMicrosoft Dynamics 365monday.com

"What did we promise this customer in the CRM before I quote them?"

E-commerce and marketplaces

ShopifyWooCommerceBigCommerceMagentoeBayAmazonMaropost Commerce (Neto)Kogan

"What did the shop sell since Friday that we have not picked yet?"

Shipping and logistics

Australia PostStarTrackFedEx (TNT)DHLSendleShippitMachShipAramex

"Where is order 41000739 right now?" SAP's delivery beside the carrier's scan.

Support and ticketing

ZendeskFreshdeskJira Service ManagementServiceNowHaloPSABE Hub tickets

"Is there an open ticket for this customer before I call them back?"

Email, calendar and chat

Microsoft 365 and OutlookGoogle Workspace and GmailMicrosoft TeamsSlackBE MessagingBE VoiceBE AgentMail

"Text the customer that their order ships today." Drafted from the SAP order; sent on Confirm.

Documents and data

SharePointGoogle DriveDropboxOneDriveGoogle SheetsAirtableNotionConfluence

"Pull the price list from the shared sheet and compare it with SAP."

Marketing

MailchimpKlaviyoCampaign MonitorActiveCampaignBrevo

"Which lapsed customers are still on the newsletter list?"

Payments and point of sale

StripeSquareTyroLightspeedVend

"What did the counter take today, against what SAP posted?"

Automation platforms

Zapier (Zapier MCP)Maken8nMicrosoft Power Automate

Anything these reach, the assistant can ask about through them, which is several thousand apps more.

Binary Elements products

BE MessagingBE HubBE VoiceBE CaptureBE AgentMail

Our own products expose MCP, so the thread with a customer, the state of a server or a checked invoice is one question away.

Logos and names belong to their owners and are shown to identify the systems; no endorsement is implied.

Not seeing yours?

If it has an API, a webhook or an MCP server, tell us what you want to ask it and we will connect it. If it only reaches the outside world through Zapier, Make or n8n, we connect through that.

Tell us what your customers ask for most, and we'll connect it to a copy of your Business One data so you can hear it working.