Start with a business phone system, add AI call answering, or automate a recurring calling task. Phone capacity, AI minutes and campaign outcomes are priced separately, so you can see what you are paying for as you grow. Take one, or combine them; each stays its own line on your invoice.
All prices in AUD, excluding GST.
Business phone system
Extensions, browser phones, desk phones, call routing, phone menus, ring groups, queues, voicemail, transfers, hold music and call history. Pick the call capacity that suits your business; give every staff member an extension without paying for each one.
$79per month
A small office or team moving from a basic phone setup.
$119per month
A growing business with several teams or locations.
$179per month
A larger office or heavier call traffic.
from $229per month
Multi-site, higher concurrency or custom routing and support.
Every plan includes business extensions and SIP desk phones, a browser phone, visual call routing and phone menus, ring groups and queues, transfers including speaking to the colleague first, voicemail with notifications, hold music, call history and records, and optional call recording and transcription. One call in progress, in or out, counts as one concurrent call. Inbound calls to local and mobile numbers are free; 1300 inbound is charged per minute.
AI receptionist
Answers inbound calls, including after hours and overflow, handles routine questions from your approved business information, works out why the caller rang, transfers them, takes messages and writes every call up. Use it on your existing number with call forwarding, or with the BE Voice phone system.
$149per month
For sole operators and after-hours cover.
$299per month
For clinics, trades and small offices.
Customagreed allowance
For busy receptions and several locations.
An AI minute is time the AI spends on a call, measured under the published billing rules. Your console shows the monthly allowance, usage to date and the overage rate, with a usage alert so there are no surprise bills.
Numbers, calls and add-ons
$88 inc GST. Usually 1 to 3 weeks, no downtime at cutover.
See the IDD rate table.
$366.30 inc GST. Already have SIP desk phones? We'll set them up.
Standard Australian calls (landlines, mobiles, 13/1300) are included in every phone plan under fair use.
Connectors
A scoped quote for discovery, authentication, mapping, configuration, testing and go-live.
Covers access, maintenance and monitoring.
Each lookup or update the connector performs for a caller, with a monthly allowance and a clear overage rate.
New fields, unusual workflows or bespoke approval logic.
Connectors are priced separately from the phone system and AI usage, and depend on the connected company or database, the workflow and the expected usage. SAP Business One integrations may include one-off setup, a recurring connector fee and usage-based connector calls. See what a connected caller can do on the integrations page, or ask for a connector assessment.
AI calling and campaigns
Scheduling, contact lists, do-not-call controls, calling-hour rules, opt-out handling, result reporting and export.
Reminder delivered and the outcome captured: confirmed, reschedule requested or callback needed.
Payment status, promise to pay, dispute or callback recorded.
Required questions asked and answers saved, or the result marked partial.
Agreed criteria met, meeting booked or quote requested.
Calls that don't reach the agreed result, such as no answer, busy, voicemail or an invalid number, aren't completed contacts. Longer or more complex conversations, integration development and substantial workflow configuration are quoted individually.
Questions
Three itemised parts: a one-off scoped setup (discovery, authentication, mapping, configuration, testing, go-live), a monthly connector fee per connected company or database, and connector calls with a monthly allowance and a clear overage rate. The quote depends on the system, the workflow and expected usage.
One call in progress, in or out, counts as one. Four calls at once means four people on the phone at the same time, however many extensions you have. Plans are based on that capacity. Extensions above the guide, more concurrent calls and bespoke onboarding may change the quote. The AI receptionist and campaigns are separate products: add them to a phone plan or use them on their own.
Yes. We port them in for you, usually within one to three weeks, with no downtime at cutover. The port fee is $80 per number, once.
No. Forward your existing number to it and it answers, transfers and takes messages on that number. Add the phone system when you want extensions, queues and routing under it.
Plans are month to month. Bespoke onboarding, extensions above the guide or higher concurrency may change the quote, and we say so before you commit.