| BE Hub | Autonomy-first AI RMM (category) | |
|---|---|---|
| What it is | Control-first RMM. AI finds the cause and writes the exact command. A named person approves every change. | Typically an AI operator that can act; human approval may be a policy you turn on — verify per vendor |
| Can the AI write? | No. In code: mutating tools are proposals. The model cannot approve itself. | Often yes, that is the point of the category — verify per vendor |
| What you get on an alert | A written diagnosis and, if a command would help, a proposal still waiting | Often a diagnosis plus an action already taken or queued by policy — verify per vendor |
| Audit story | Every mutation has a person's name. Reject is first-class. | May record that 'the agent' acted; named-human-per-change is not the default story — verify per vendor |
| Unattended automation | Deliberately left out | Lead feature of the category |
| RMM jobs (remote, scripts, patch) | Included; AI is how the next command is written, not a sidecar | Varies widely; some are investigators beside another RMM — verify per vendor |
| Site infrastructure | Firewalls, routers, NAS as first-class machines in the same loop | Often endpoint-first — verify per vendor |
| Hosting / residency | Global product: hosted (Sydney today), on-prem, or your cloud/region | Usually vendor-hosted; residency varies — verify per vendor |
Category comparison, last reviewed 2026-10-21. No named product. If a vendor in this category publishes that approval is mandatory and the model cannot act, we will date a named page against those docs rather than keep them in this column.
when to pick whichChoose the honest answer, not ours.
Pick an autonomy-first tool if
You want the estate to fix itself overnight, you accept actions that do not carry a person's name, and your change-control process allows that. We will not pretend to be that product.
Pick BE Hub if
You want AI on the diagnosis and the exact command, and you will not let it write. Healthcare, finance, education and anyone who will be asked 'who approved that' should start here, not there.