Everything a business phone system should do
Numbers
Australian business numbers, each answered the way you choose: the AI, a group, a queue, one person or a full set of rules.
Call routing
Business hours, public holidays for your state, and one-click switches like "Closed today". Test where a call will go before you publish.
Phone menus
"Press 1 for sales, 2 for service", with your own recorded greetings and menus within menus.
Ring groups
Ring everyone at once, or one after another, so calls reach whoever's free.
Queues
Callers wait in line with hold music and are answered by the next free person. See who's waiting, live.
Voicemail
Mailboxes for teams or departments, delivered by email with the recording attached.
Hold music
Choose from a licensed library or upload your own, with different music for queues and transfers.
Recording
Record calls with an optional announcement, and read them back as text a few seconds later.
Undo
Every change is saved, so you can go back to an earlier version at any time.
Phones
Answer on whatever's in front of you
- Phone app on your mobile, using your business number
- A browser phone for the office, with nothing to install
- Desk phones and softphones you already own
- Transfers, hold, mute and extensions between colleagues
Better together
Add the AI receptionist when you're ready
Use BE Voice as your phone system on its own, or let the AI answer when your team is busy, after hours, or on every call. It's one switch in the same console.
More about the AI receptionist →