How a connection works
API. The console is a client of the HTTP API; anything it does, a script can do. Every list is filtered to the companies the key may see. A change that reaches a machine needs the API form of the approval click, and the caller's name is recorded.
MCP. Your own agents read the fleet, work tickets and propose fixes through 38 tools, under the permissions of the user whose key they use. Every call lands in the audit trail.
Alerts. Email, SMS, a phone call or a webhook, per alert. A webhook is how an alert becomes a ticket in your PSA or a message in your chat; it comes in generic, Slack, Teams, Discord and PagerDuty formats. Custom checks start as a sentence, and a saved script can run when an alert fires.
The systems named below are the ones we are asked about most. They are not a limit, and they are not pre-built: each is set up per customer, through the API, a webhook or an automation platform.
What it costs
Our products connect to each other at no charge. BE Voice, BE Messaging, BE Hub, BE One AI and BE AgentMail already talk to each other, on every plan.
Your first connection is free. When you start, we set up the one outside system you most want connected, through its API or through Zapier, Make or n8n, at no charge. Further systems and anything bespoke are quoted.
By category
PSA and ticketing
HaloPSA
ServiceNow
Jira Service Management
Zendesk
FreshdeskConnectWiseAutotask
An alert opens a ticket in your PSA, or you run tickets in BE Hub and keep the machine beside the ticket.
Chat and email
Microsoft Teams
SlackMicrosoft 365 and Outlook
Google Workspace and Gmail
Alerts and the Monday digest to the channel the team watches.
Documentation
Confluence
NotionSharePoint
Google Drive
Your runbooks beside the knowledge base BE AI helps fill.
Automation platforms
Zapier
Make
n8nMicrosoft Power Automate
An alert webhook into any of several thousand apps. The same platforms read the fleet through the API.
Binary Elements products
BE Voice
BE MessagingBE One AI
BE AgentMail
A phone call when a server goes down, through BE Voice. SMS alerts through BE Messaging. The state of a machine one question away in BE One AI.
Logos and names belong to their owners and are shown to identify the systems; no endorsement is implied.
Not seeing yours?
If it has an API, a webhook or an MCP server, tell us what you want it to do and we will connect it. If it only reaches the outside world through Zapier, Make or n8n, we connect through that. Tell us what you run.