BEMessaging
BE Messaging — The business number the whole team can answer
A real Australian 04 in a shared inbox — cases the desk can own, true MMS in the thread, inbound voice on the same number, and a BE AI agent that can draft or send. Port your existing number onto BE Messaging.
The business number the whole team can answer. BE Messaging puts a real Australian 04 number in a shared inbox, so texts and photos land with the team rather than one person's phone. The desk owns each conversation as a case, sends true MMS both ways, runs campaigns with opt-outs handled, and can let the BE AI agent draft or send replies. WhatsApp Business runs on the same desk, the Shopify connector sends order and delivery texts, and the API and MCP server connect your own systems and AI assistants.
Complete Messaging Solutions for Business
What you get
The desk stack on a real business 04 — not a blast tool with a chat tab.
Shared inbox
A shared conversation list on the company service number. Cases the desk can own — open, unassigned, mine, closed.
True MMS
Send and receive real picture messages on the business 04 in the same shared inbox. No workarounds. Few platforms do this properly.
Inbound voice
Receive voice calls on the same business 04. Port your existing number onto BE Messaging.
Number + inbox + case + true MMS + inbound voice + BE AI agent
We are not competing on ¢ per SMS. The work is the operations layer around a real business 04.
Cases
Queue-first: open, unassigned, mine, closed. Reply takes the case.
Campaigns & surveys
Schedule in the company timezone. Optional alphanumeric Sender ID on campaign sends. Binary Elements is an ACMA Certified Telco and Sender ID Agent — we help you register, then send Campaigns from that ID. Replies become inbox conversations. SMS surveys with hosted forms and webhooks.
BE AI agent
Per-number on/off. Auto or draft-for-review. Business hours and rate limits — a person still owns the conversation.
API / MCP
A REST API with scoped keys, signed webhooks, and an MCP server for AI assistants. Full reference at messaging.binaryelements.com/docs/api.
Try the desk on a real 04 number for 7 days
Built for the desk
Australian business 04, shared history that stays with the company, and Binary Elements infrastructure behind it.
Moving off Telstra Desktop Messaging? Telstra switches it off on 9 November 2026. BE Messaging keeps your team texting from a business 04 number, with a shared inbox instead of a single desktop.
The BE Messaging advantage
One business number for the whole team to answer — SMS, true MMS, and inbound voice — with the ops layer to run it.
Shared inbox & cases
Centralized conversations and a queue the desk can own.
True MMS
Send and receive picture messages on the business 04 in the same thread. No workarounds.
Inbound voice
Receive voice calls on the same business 04.
Number porting
Port your existing number onto BE Messaging.
BE AI agent
Draft-for-review or auto-send on the same number, with hours and rate limits.
Telstra Desktop Messaging exit
Telstra Desktop Messaging is being withdrawn on 9 November 2026. Bring the inbox across on the product site.